A digitalized system enables workers to function through a digital platform by using automated tools, applications, and software solutions. Deloitte defines the digital workforce as “a phrase that has recently been coined to describe a variety of robotic and automated solutions for driving productivity efficiencies in the workplace” (Deloitte, Managing the digital workforce, 2017). The theme of a ‘digital workforce’ encompasses hybrid solutions based on machine learning and task bots.
Inspired by the vision of Alex and Wendy Campbell